- Status: Full-time; salaried, non-exempt; with benefits
- Hours: 40 hours per week; evening and weekend hours are required
- Salary: $18.00 per hour
- Application Deadline: Open Until Filled
Bilingual Skills (English-Spanish) are preferred, though not required.
Athens Regional Library System is committed to our Vision: Engaging Communities and Exceeding Expectations, which we achieve through the everyday practice of our organizational values. It is through our values we provide an atmosphere and work environment that is inclusive, supportive of our community, respectful, committed to excellence and welcoming.
We are seeking a Library Assistant: Circulation Manager. This position works in collaboration with the Circulation Coordinator and team to ensure the smooth and efficient operation of the Circulation Department. Managing a large staff and a multitude of varied services requires competence in delegating authority and the ability to plan and to adapt to a changing work environment. The System will hire an experienced, responsible, creative, and enthusiastic individual who embraces and thrives in an active, fast-paced, culturally diverse environment. The Circulation Supervisor reports to the Circulation Coordinator.
Minimum Training and Experience
High school diploma or equivalent is required, with college degree preferred. At least two years’ experience working with the public is required. Library experience is preferred, or an equivalent combination of education, training and experience which provides the requisite knowledge, skills, and abilities for the position.
Essential Duties and Responsibilities
The following are normal, but not exclusive or all-inclusive, expectations for this job. Other duties of a similar nature or level may be required as assigned and job assignments may change in the future, including night and weekend work assignments.
- Supervises the daily operations of the Circulation Department.
- Manages and performs materials circulation duties.
- Provides direct customer service to library patrons, assisting with their information questions, readers’ advisory, and circulation needs.
- Upholds all library policies, including the Patron Responsibilities and Conduct statement; monitors and responds to safety and security of library patrons and campus; reports situations according to outlined procedures.
- Enforces policies and trains staff on proper procedures. Recommends adaptations to policy as needed.
- Receives, reviews, and adjusts to patron complaints.
- Responsible for basic circulation financial matters: handling cash, check and credit card payments received; waive fines/fees.
- Provides support in many areas of daily library operations, including the following: opening and closing the library; basic facility maintenance; organizing and re-shelving materials; accepting fees and fines; routing holds, loans, and information; materials processing; performing basic office duties including answering telephones.
- Assists with patron use of meeting rooms according to policy and established procedures.
- May direct day-to-day operations of the library, being responsible for opening, closing and security of the library.
- May train and oversee Circulation Department staff and assigned volunteers.
Knowledge, Skills, and Abilities
- Knowledge and skills for upholding the library’s core values; ability to provide external and internal service that is welcoming, committed to excellence, inclusive, and respectful and that supports the community and co-workers.
- Thorough understanding and knowledge of PINES and of the library’s automated system; ability to assist public and library staff in using the systems.
- Public relations skills to ensure that all patron transactions are conducted in an efficient, positive, and professional manner, with every effort made to satisfy requests while upholding library policies.
- Ability to exercise good judgment and make independent and critical decisions using established procedures and practices.
- Personal computer proficiency and the ability to use, understand, and assist patrons with various computer applications.
- Knowledge of basic library operational principles and practices and application of ARLS and branch policies, procedures, and activities.
- Effective communication and interpersonal skills and ability to communicate successfully with patrons and staff.
- Ability to work with people with tact, patience, and courtesy.
- Ability to maintain simple records and make verbal and written reports.
- Organizational skills and the ability to plan and prioritize assignments and activities.
- Knowledge of all normal and emergency library building procedures.
- Knowledge of basic office principles and skill in performing office and library resources support, including ability to collect cash money and make correct change mentally.
- Ability to maintain regular, predictable, and punctual attendance.
- Aptitude for creative projects such displays, crafts, decorations, and publicity.
- Physical demand requirements are at levels of Medium Work.
Athens Regional Library System is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the library may provide reasonable accommodation to qualified individuals with disabilities and encourages prospective employees to discuss potential necessary accommodations. The library is a drug-free workplace and may require drug testing according to established policy. Hiring is contingent upon verification of identity; United States employment eligibility authorization through E-Verify will be required. Georgia is an open records state. Due to the volume of applications, applicants may not receive a reply from the library unless the applicant is selected for an interview.
Submit completed online ARLS job application including a resume and cover letter describing your qualifications for this position.