Library Assistant: Circulation (CI-06); Athens-Clarke County Libraries, Athens, GA

Overview

• Status: Part-time; hourly; non-exempt; limited benefits available
• Hours: 19 hours per week; requires morning, afternoon, night and weekend hours
• Salary: $16.00 per hour
• Application Deadline: Open until filled

Bilingual in Spanish and English is preferred, but not required.

Position Summary

The Athens Regional Library System is committed to our Vision: Engaging Communities and Exceeding Expectations, which we achieve through the everyday practice of our organizational values. It is through our values we provide an atmosphere and work environment that is inclusive, supportive of our community, respectful, committed to excellence and welcoming. The System will hire an experienced, responsible, creative, and enthusiastic individual who embraces and thrives in an active, fast-paced, culturally diverse environment.

This position works as part of the Circulation Team to provide front-line materials circulation services to patrons in the library and performs other routine, supportive duties. This position requires dependability, commitment to excellence, and a customer service attitude that exhibits the inclusive, respectful, and welcoming core values of the library. The ability to start, finish or pick up work projects at various points, without direct supervision, is vital. This position reports to the Regional Circulation Coordinator.

Minimum Education, Training, and Experience

High school diploma or equivalent required, with college degree or college experience preferred.  At least one year experience working with the public is required, with public library experience preferred. Or, any equivalent combination of education, training and experience which provides the requisite knowledge, skills, and abilities for the position.

Essential Duties and Responsibilities

The following duties are normal, but not exclusive or all-inclusive, expectations for this job. Other duties of a similar nature may be required and assigned, and job assignments and schedule may change in the future. 

• Provides direct customer service to library patrons, assisting with their materials circulation, information, and readers’ advisory needs.
• Provides support in many areas of daily library operations, including (but not limited to); basic facility maintenance; organizing and re-shelving materials; accepting fees and fines; routing holds, loans and information; materials processing; recording statistics; performing basic office duties.
• Assists with collection maintenance through performing tasks such as emptying bookdrops, sorting, shelving, and checking materials in and out of the library.
• Assists with patron use of meeting rooms according to policy and established procedures.
• Upholds all library policies, including the Patron Responsibilities and Conduct statement; monitors and responds to safety and security of library patrons and campus; reports situations according to outlined procedures.
• Correctly completes monetary transactions with patrons regarding fines, fees, and purchases.
• Meets System expectation to participate in at least two approved off-site outreach programs each year.
• Meets System expectation to complete at least 10 hours of approved work-related training activities during each year of employment.

Knowledge, Skills and Abilities

• Knowledge and skills for upholding the library’s core values; ability to provide external and internal service that is welcoming, committed to excellence, inclusive, and respectful and that supports the community and co-workers.
• Personal computer proficiency and the ability to use, understand, and assist patrons with computer applications.
• Knowledge of basic library operational principles, practices, and application of ARLS, ACC Library, and PINES policies, procedures, and activities.
• Knowledge of all normal and emergency library building procedures.
• Knowledge of basic office principles and skill in performing office support, including ability to collect cash money and make correct change.
• Effective communication and interpersonal skills and ability to communicate successfully with patrons and staff.
• Ability to work effectively with patrons of all ages.
• Ability to work with people with tact, patience, and courtesy.
• Ability to handle a busy public service desk and to remain calm under demanding, stressful conditions.
• Ability to exercise good judgment and make independent and critical decisions using established practices and procedures.
• Ability to answer questions and explain procedures and policies.
• Ability to adapt to a rapidly changing environment.
• Ability to maintain regular, predictable and punctual attendance.
• Physical demand requirements are at levels of Medium Work.

Athens Regional Library System is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the library may provide reasonable accommodation to qualified individuals with disabilities and encourages prospective employees to discuss potential necessary accommodations. The library is a drug-free workplace and may require drug testing according to established policy.  Hiring is contingent upon verification of identity; United States employment eligibility authorization through E-Verify will be required. Georgia is an open records state. Due to the volume of applications, applicants may not receive a reply from the library unless the applicant is selected for an interview. 

Submit completed online ARLS job application at www.athenslibrary.org, including a resume and cover letter describing your qualifications for this position.