Please visit your library branch's website for the latest curbside service hours for holds and printing. Call us or contact us at http://athenslibrary.org/homepage/regional-information/contact-us if you have any questions regarding library service during this time. For more information about the libraries' phased re-entry plans, please click here  

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FAQs

Phased Re-entry plans

PHASE

SERVICES

DETAILS

Phase 1:  All buildings closed to the public.  

Starting March 15, 2020





  • Moved as many library services to an online virtual platform as possible
  • Staff teleworking
  • Continuous services throughout each phase of re-entry
  • Expand and boost free wifi access in parking areas at all locations to 24/7 availability.
  • Create a schedule of virtual Storytimes, conducted every weekday at 10:30 am.  
  • Develop a series of craft programs for children available through local library Facebook pages.  
  • Provide additional online programs and activities for children, teens and adults available on our website.  This includes book discussions, book talks, crafts, activities, and trivia.   
  • Create and publish a trusted list of COVID-19 resources available on our website.  
  • Offer an interactive Reference Chat feature on the website, staffed by librarians’ weekdays from 9am – 5pm to enable individual about library accounts, help with accessing online resources, and more.
  • Create a library FAQ page, update weekly.  
  • Institute free digital library cards, which offers access to our full digital collection.
  • Complete student card registration for all public elementary schools in the ACCSD
  • Expand the collection of electronic books, electronic audiobooks, and electronic magazines. Our collection of e-materials has more than doubled in these last few weeks. 

Phase 2:  All buildings closed to the public.  April - May 2020

  • Preparation of staff, collections, and equipment for the safe return of services.
  • Limited staff return to buildings
  • Open book drops for the safe return of materials.
  • Appropriate PPE for staff -- Acquiring and distribution
  • Appropriate cleaning supplies – Acquiring and distribution
  • Mandated procedures for staff using PPE and hand hygiene
  • Staff training on hand hygiene and the proper use and disposal of PPE 
  • Protocols for cleaning surfaces throughout the day
  • Develop system for scheduling staff return using social distancing guidelines
  • Procedures for the proper quarantine of returned library materials
  • Shelving materials 
  • Continuous evaluation and improvement of the procedures above
  • Review guidelines of state and local officials to determine community health concerns before moving to phase 3.
  • Preparation for summer reading program

Phase 3:  All buildings closed to the public. 

May 2020

  • Contactless curbside service
  • Courier service to and from all branches
  • Staff return to buildings using block scheduling
  • Develop procedures for curbside service
  • Holds placed and delivered
  • Create schedule for courier service to and from all branches
  • Develop virtual programs for the summer reading program – Adult, Children, Teens
  • Develop a region wide calendar of virtual events and activities for all ages 
  • Develop procedures for concierge material selection
  • Develop procedure for document delivery
  • Continuous evaluation and improvement of the procedures above
  • Review guidelines of state and local officials to determine community health concerns before moving to phase 4

Phase 4:  All buildings closed to the public.  

June 2020

Limited public access in library buildings  

TBD 2020

  • Virtual summer reading programs for all ages
  • Document delivery:  copier, scans, fax, tax forms in the building and curbside delivery
  • Computer internet access (TBD)
  • Implement virtual summer reading using Beanstack 
  • Begin virtual one-on-one computer tutorials and online computer classes
  • Begin Heritage Room virtual one-on-one research sessions
  • Purchase appropriate supplies and equipment in preparation of limited computer access
  • Develop and institute plans to bring internet access to remote areas of our communities using the library van as a hotspot.  (IMLS grant application submitted)
  • Preparations for limited computer access
  • Determine best practices for daily cleaning procedures
  • Determine number of patrons allowed in the buildings based on the number of available computers and square footage
  • Determine best practices for metered entry 
  • Determine hours of operations for each location
  • Rearrange furniture and equipment to ensure social distancing
  • Continuous evaluation and improvement of the procedures above
  • Review guidelines of state and local officials to determine community health concerns before moving to phase 5

Phase 5:  Limited public access in library buildings

TBD 

  • Limited access to library collections
  • Possible access to library meeting rooms (Timeframe not yet established)
  • Possible return of live programs (Timeframe not yet established)
  • Determine best practices for daily cleaning procedures
  • Determine relocation for quarantined library materials
  • Determine which branches have meeting room space available for public use
  • Determine number of patrons allowed in the buildings based on square footage
  • Determine best practices for metered entry 
  • Determine hours of operations for each location
  • Rearrange furniture and equipment to ensure social distancing
  • Determine policies and procedures for patron PPE entering the library
  • Determine which branches have meeting room space available for public use
  • Determine the number of patrons allowed in the meeting room based on state guidelines and size of the meeting room
  • Prepare a new public policy for meeting room use
  • Continuous evaluation and improvement of the procedures above
  • Review guidelines of state and local officials to determine community health concerns before moving to phase 6

Phase 6:  Library is fully open to the public without restrictions 

(TBD)

  • Resume full library services
  • Estimated when Coronavirus is managed and based on federal, state, and local officials’ guidelines
  • All