Values

our values

The Athens Regional Library System emphasizes a customer-centered culture. We accomplish this through the everyday practice of our organizational values. It is through our values that we provide an atmosphere and work environment that is:

INCLUSIVE

We are committed to promoting library services for all of our counties’ diverse populations. We accomplish this through our policies and procedures, staff training, outreach to our communities, the development of programs and exhibits, and the recruitment and retention of qualified and diverse library personnel. Our goal is to have a positive and lasting effect on every individual who interacts with the Athens Regional Library System by reflecting our values outwards to staff and customers and enabling everyone to expand their horizons in an atmosphere of safe exploration.

Supportive of our COMMUNITY

We aim to support the success of our community and to strengthen the connections we all share. This library is an accessible public resource for the open communication of ideas and information; therefore our facilities, collections, hours and service3s reflect and enhance our community. We engage our community by being responsive and by making a difference. We are full participants in the Athens Regional Library System’s Vision, Mission, Goals, activities and plans.

RESPECTFUL

We treat every person fairly and impartially, providing equitable access to all library resources, information, and technology, and taking into account the individual’s needs and requirements. We seek to improve lives by providing services and resources to everyone without consideration of social status, education level, ability, ethnicity, ideas, personal beliefs, age, sexual identity, gender or citizenship status. We believe, without exception, in validating all voices and treating everyone equitably.

Committed to EXCELLENCE

We strive toward the highest standards of performance, quality, and service. We act with integrity, honest and confidentiality. We focus on the needs and expectations of the community and of our residents. As employees, we are empowered to continuously improve and expand our individual and organizational knowledge, skills, abilities, and activities.

WELCOMING

We believe “helpful” is an active word with a human element. We seek to connect with patrons and each other in positive ways. We help people make the best use of the library. We celebrate the individual uniqueness of our patrons or staff; we anticipate the needs of the individual and community, and we adapt in order to better serve them. As libraries, technologies and people change, we will transform the resources, services and programs that we offer. We understand that our connection with people is unique and vital.


Examples of Team members practicing our values:

INCLUSIVE

Supportive of our COMMUNITY

RESPECTING

Committed to EXCELLENCE

WELCOMING