Library Assistant: Teen Services (TE-03, TE-04, TE-05); Athens-Clarke County Library (3 available positions)

Positions

Library Assistant: Teen Services; Athens-Clarke County Library, Athens, GA

Status

Part-time; hourly

Position I (TE-03)

19 hours per week; requires some nights and weekends; partial benefits available

Position II (TE-04)

12 hours per week; weekends (every Saturday & Sunday); without benefits

Position III (TE-05)

15 hours per week; requires some nights and weekends; without benefits

Salary

$10.00 per hour

Bilingual (Spanish and English) skills preferred, but not required.

 Position Summary

Do you enjoy working with teenagers? The Athens Regional Library System, Georgia Public Library of the Year 2017, is hiring three Library Assistants for the Athens-Clarke County Library Teen Services Department. We seek enthusiastic, innovative, and flexible individuals who proactively search for opportunities to deliver quality library services that engage the community and exceed expectations.

These positions work as part of the Teen Services Team to oversee daily activities and engage afterschool and weekend teens in projects and programs in the library’s Teen Area, and to plan and provide appealing, meaningful programming for teen-aged patrons. These positions perform front-line services to patrons of all ages, along with other routine, supportive duties.  This work requires dependability, commitment to excellence, and a customer service attitude that exhibits the inclusive, respectful, and welcoming core values of the library. The ability to start, finish or pick up work projects at various points, without direct supervision, is vital. These positions report to the Teen Services Coordinator.

Minimum Training and Experience

High school diploma or equivalent required, with college degree or college experience preferred.  At least one year experience working with public is required, with library experience and experience working with the teenage population preferred. A combination of education, training, and experience that provides requisite knowledge, skills, and abilities for the position may also be considered.

Essential Job Functions

The following duties are normal, but not exclusive or all-inclusive, expectations for these jobs.  Other duties of a similar nature may be required and assigned, and job assignments and schedules may change in the future.

  • Provides direct customer service to library patrons of all ages, especially teens, assisting with their information and readers’ advisory needs.
  • Oversees, monitors, and directly addresses activities and behavior of teen patrons at the library; upholds all library policies, including the Patron Responsibilities and Conduct statement; monitors and responds to safety and security of library patrons and campus; reports situations according to outlined procedures.
  • Assists library patrons with computer activities, including catalog, database, Internet searching, and printing.
  • Works with the other department staff to create and present age-appropriate programs, activities, and displays for teens.
  • Provides support in many areas of daily library operations, including basic department maintenance; organizing and re-shelving materials; performing basic office duties.
  • Must independently manage and operate Teen Department during night and weekend work assignments, including following established opening and closing procedures.
  • Meets System expectation to participate in at least two approved off-site outreach programs each year.
  • Meets System expectation to complete at least 10 hours of approved work-related training activities during each year of employment.

Knowledge, Skills, and Abilities

  • Skill in upholding the library’s core values; ability to provide external and internal service that is welcoming, committed to excellence, inclusive, and respectful and that supports the community and co-workers.
  • Knowledge of basic library operational principles and practices and application of ARLS policies, procedures, and activities.
  • Knowledge of customer service principles and skill in providing efficient, positive, and professional customer service to patrons of all ages, and especially to teens.
  • Ability to work with people with tact, patience, and courtesy, ability to effectively address behavior issues as they arise.
  • Ability to handle a busy public service desk; ability to remain calm under busy, stressful conditions.
  • Ability to work independently within established guidelines, and as part of a team.
  • Knowledge of teen literature and media.
  • Ability to keep up-to-date with popular culture and technological advances that interest teens.
  • Effective communication and interpersonal skills and ability to communicate successfully with patrons and staff.
  • Personal computer proficiency and the ability to use and understand, and to assist patrons with, various computer applications.
  • Aptitude for creative projects such as displays, crafts, and decorations.
  • Organizational skills and the ability to prioritize assignments and activities.
  • Knowledge of all normal and emergency library building procedures, including operating building security systems.
  • Ability to maintain regular, predictable, and punctual attendance.
  • Ability to walk, climb, stoop, reach, bend, kneel, and crawl in order to handle and manage storage and retrieval of library materials and equipment; this job also requires full use of sight, hearing, speech, and limbs. Physical ability to regularly operate a variety of 21st   century library machinery and equipment; must be able move or carry objects or materials and to lift and place materials above head; must be able to exert up to 20 to 50 pounds of force occasionally, and/or up to 10 to 25 pounds force frequently. Physical demand requirements are at levels of Medium Work.


Athens Regional Library System is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the library may provide reasonable accommodation to qualified individuals with disabilities and encourages prospective employees to discuss potential necessary accommodations. The library is a drug-free workplace and requires a pre-employment drug test. Verification of identity and employment authorization through E-Verify will be required.

 Submit completed online ARLS job application, including a resume and cover letter describing your qualifications for this position.  Please specify which Position(s) you are applying for on your ARLS Application.

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