Athens-Clarke County Library Substitute

Salary: $8-$10 per /hour, depending on experience; without benefits

Hours: 8 hours per week minimum; 19 hours per week maximum

Bilingual Skills (English-Spanish) preferred

Deadline for applications: June 21, 2017

Purpose & Scope

This part-time position works 8-19 hours weekly as a substitute in all branches of the Athens-Clarke County Library (East Athens, Lay Park, Pinewoods, & Winterville) or the main library on Baxter Street. There is potential for up to 19 hours of work during any given week, but only eight are guaranteed. During the first two months, the Library Substitute will work 15 hours per week at the Baxter Street branch, in order to receive training. After the training period, the Library Substitute will work every Friday, from 9 am-6 pm, with an unpaid hour-long lunch break, at the main Athens branch on Baxter Street. Up to an additional 11 hours may be scheduled at any of five Clarke County library locations. Efforts are made to schedule substitute assignments in advance; however, some assignments will be on an on-call basis, & much flexibility is required.  This position requires dependability, superb customer service performance, tact, knowledge of library policies & procedures, the ability to work on short notice & the ability to work well with children. This position also requires some independent judgment & the ability to work alone &/or without direct supervision. 

Minimum Training & Experience

High school diploma or equivalent is required; college courses &/or degree desirable.  Two years of customer service experience required, with library experience preferred.  Or, any equivalent combination of education, training, & experience which provides the requisite knowledge, skills, & abilities for the position. 

Essential Duties & Responsibilities

The following are normal, but not exclusive or all-inclusive, expectations for this job.  Other duties of a similar nature or level may be required as assigned & duties may be added or changed in the future.

  • Follows opening & closing procedures in order to maintain public library hours of operation.
  • Provides direct customer service to library patrons, assisting with their information, circulation, programming, & readers’ advisory needs.
  • Assists patrons with using automation systems, the Internet, & other resources in order to locate information & materials.
  • Accomplishes various functions relating to circulation & control of library materials & customer registration, including circulation of internal & external library loans of materials & resolving problems when appropriate.
  • Provides support in many areas of daily branch operations, including:  accepting fees & fines; routing loans & information; performing basic office duties such as copying, filing, FAXing, & answering phones
  • Records & reports required statistics.
  • Assists with collection maintenance through performing tasks such as emptying bookdrops, sorting, shelving, & checking materials in & out of the library.
  • Delivers library-related materials & programs to patrons; works to develop and present age appropriate literature-based programs at the libraries.

Supervisory & Management Responsibility

This position may be responsible for the supervision & operations of the branch & monitoring of volunteers.

Required Knowledge, Skills & Abilities

  • Knowledge of customer service principles & skill in providing customer service to patrons of all ages as well as to co-workers
  • Personal computer proficiency & the ability to use, understand, & assist patrons with various computer applications & the automated library system
  • Knowledge of basic library operational principles & practices & application of ARLS & branch policies, procedures, & activities
  • Effective communication & interpersonal skills & ability to communicate successfully with patrons & staff
  • Knowledge of children’s, teen, & adult literature
  • Organizational skills & the ability to plan & prioritize assignments & activities
  • Knowledge of all normal & emergency library building procedures
  • Knowledge of basic office principles and skill in performing office support, including ability to collect cash money and make correct change mentally
  • Aptitude for creative projects such displays, crafts, decorations & publicity
  • Ability to maintain regular, predictable, & punctual attendance
  • Ability to walk, climb, stoop, reach, bend, kneel, & crawl in order to handle & manage storage & retrieval of library materials & equipment
  • Physical Requirements:  Must be physically able to operate a variety of equipment including computer, telephone, photocopy machine, & audio/visual equipment.  Must be able move or carry objects or materials.  Must be able to exert up to 20 to 50 pounds of force occasionally, &/or up to 10 to 25 pounds force frequently.  Physical demand requirements are at levels of those of Medium work.

Submit online ARLS job application for this position. Please include a resume & cover letter describing qualifications for this position.

The Athens Regional Library System is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Library may provide reasonable accommodation to qualified individuals with disabilities & encourages prospective & current employees to discuss potential accommodations. The Library is a drug-free workplace & requires a pre-employment drug test & eVerify approval.

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