Regional Teen Services Coordinator (RT-11); Athens-Clarke County Library, Athens, GA

Position

Regional Teen Services Coordinator (RT-11); Athens-Clarke County Library, Athens, GA

Status

Full-time; salaried; exempt; with benefits

Hours

40 hours per week; afternoon, evening, and weekend hours are required

Salary

Base $40,000

Application Deadline

Open Until Filled

Bilingual Skills (English-Spanish) are preferred, though not required.

 Position Summary

Athens Regional Library System is committed to our Vision:  Engaging Communities and Exceeding Expectations, which we achieve through the everyday practice of our organizational values. It is through our values we provide an atmosphere and work environment that is inclusive, supportive of our community, respectful, committed to excellence and welcoming. 

We seek a Regional Teen Services Coordinator for the Athens Regional Library System. The System will hire an experienced, responsible, creative, and enthusiastic individual who embraces and thrives in an active, fast-paced, culturally diverse environment. A successful candidate is competent in the management of the daily operations, programs, activities, and outreach of the Athens-Clarke County Library (ACCL) Teen Area and staff. This candidate will also provide leadership and direction for Teen Services region-wide.  This position will have a unique opportunity to help shape the development and growth of the library and to re-imagine the strategic goals of the library going forward. This position reports to the Assistant Director for Public Services.

Minimum Training and Experience
At least three years’ experience working with teenagers and the public is required. A Masters in librarianship strongly preferred. Or, equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for the position. 

Essential Duties and Responsibilities

The following are normal, but not exclusive or all-inclusive, expectations for this job.  Other duties of a similar nature or level may be required as assigned and job description and work schedule may change in the future.

  • Provides direct customer service to library patrons of all ages, with a specific emphasis on teens and young adults.
  • Oversees, monitors, and directly addresses activities and behavior of teen patrons at the library.
  • Upholds all library policies, including the Patron Responsibilities and Conduct statement.
  • Monitors and responds to safety and security of library patrons and campus; reports situations according to outlined procedures.
  • Independently manages and operates the Teen Area, including following established opening and closing procedures.
  • Coordinates, creates, and presents age-appropriate programs for teens and young adults.
  • Develops and maintains effective relationships with schools, community groups, and other agencies that serve youth; visits schools and other youth-connected groups to promote the library, reading, and teen library events.
  • Leads and collaborates with teen specialists across the Region to devise, provide, and promote teen services, collections, and programs.
  • Facilitates the work and activities of teen volunteers and teen advisory board.
  • Contributes to the selection, development, and maintenance of the Region’s young adult materials collection. 
  • Provides knowledgeable and appropriate readers’ advisory and information support, with specific emphasis on materials for teens.
  • Keeps abreast of changing technology as it impacts library service delivery and assists library patrons with computer activities.
  • Develops new skills through continuing education opportunities. 
  • Works collaboratively with a professional team of managers to move the organization creatively forward in providing 21st century library services. 
  • Serves on local and state library-related committees and ARLS teams.
  • Provides support in many areas of daily library operations, including: organizing and re-shelving materials; routing information; materials processing; basic facility maintenance; performing basic office duties.
  • Meets System expectation to participate in at least two approved off-site outreach programs each year.
  • Meets System expectation to complete at least 10 hours of approved work-related training activities during each year of employment.

Supervisory Responsibilities

  • Supervises and prioritizes work of ACCL Teen Area staff and volunteers to ensure ongoing service and compliance with policies and procedures; plans and maintains staff schedules and submits timesheets.
  • Oversees assigned staff, including supervising, training, performance appraisal and recognition, and professional development; makes hiring and disciplinary recommendations. 

Knowledge, Skills, and Abilities

  • Experience working with teenagers.
  • Skill in upholding the library’s core values; ability to provide external and internal service that is welcoming, committed to excellence, inclusive, and respectful and that supports the community and co-workers.
  • Ability to handle a busy public service desk and to remain calm under demanding, stressful conditions; ability to exercise good judgment and make independent and critical decisions using established practices and procedures.
  • Knowledge of basic library operational principles and practices and application of ARLS policies, procedures, and activities.
  • Ability to confidently and effectively address behavior issues as they arise.
  • Knowledge of customer service principles and skill in providing efficient, positive, and professional customer service to patrons of all ages, and especially to teens.
  • Ability to lead an effective work team to promote a positive attitude in staff.
  • Cultural competence and ability to provide inclusive, respectful, and trauma-informed services in a diverse environment.
  • Specialized knowledge of literature for and by teens in traditional and emerging formats.
  • Skill in public speaking and program presentation techniques appropriate to the targeted audiences.
  • Effective communication and interpersonal skills as applied to interaction with the public (especially teens), co-workers, and supervisor.
  • Knowledge of the developmental needs of young adults as those apply to providing the most appropriate resources and services for the age group.
  • Ability to keep up-to-date with popular culture and technological advances that interest teenagers.
  • Ability to work collaboratively with other department heads and on a management team.
  • Knowledge of all normal and emergency library building procedures.
  • Ability to maintain regular, predictable and punctual attendance. 
  • Physical ability to regularly operate a variety of 21st century library machinery and equipment; must be able move or carry objects or materials, push loaded book carts, and to lift and place materials above head.  Must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds force frequently. Physical demand requirements are at levels of those of Light Work.

Position Disclosure Statement
Athens Regional Library System is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the library may provide reasonable accommodation to qualified individuals with disabilities and encourages prospective employees to discuss potential necessary accommodations. The library is a drug-free workplace and may require drug testing according to established policy.  Hiring is contingent upon verification of identity; United States employment eligibility authorization through E-Verify will be required. Georgia is an open records state. Due to the volume of applications, applicants may not receive a reply from the library unless the applicant is selected for an interview. 

Submit completed online ARLS job application at www.athenslibrary.org, including a resume and cover letter describing your qualifications for this position.

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